If you’re a landlord or tenant in Scotland, you may have heard of the Property Factor
Register—but what exactly is it, and why does it matter?
What Is the Property Factor Register?
The Property Factor Register is a public list of all property factors registered to operate in
Scotland. It’s managed by the Scottish Government and helps ensure that property managers
meet certain standards and operate transparently.
Why Registration Matters
Under the Property Factors (Scotland) Act 2011, it is a legal requirement for any property
factor in Scotland to be registered. Failure to register can result in fines and legal action. For
landlords and tenants, it offers peace of mind and a clear channel for complaints if service is
unsatisfactory.
What to Check
Before appointing a factor or when reviewing your current one, you can check:
- Registration status
- Property Factor Registration Number
- History of complaints or issues
This ensures the company is accountable and qualified to manage your building.
Benefits of Working with a Registered Factor
- Accountability: Clear complaints process and code of conduct
- Transparency: Clear billing and service breakdowns
- Compliance: Adherence to legal standards and practices
Homesbook Factoring is fully registered and committed to providing honest, transparent, and
top-quality services. Find out more about how to change your factor if you’re not satisfied
with your current arrangement.
How to Access the Register
You can search for property factors directly through the Scottish Government website.
Simply enter the company name or registration number to view their details.
