We Make Switching Factor An Easy Process

Thanks to legislation in Scotland, changing your factor provider is very easy to do. Just follow these steps:

  1. Your title deeds may contain rules on how to appoint and replace your factor and we can check this for you. Invariably you can instruct a change by reaching a majority decision.

    If your title deeds do not make provision for replacing your factor (for example because the factoring arrangements are not mentioned) don't worry. Section 4 of the Tenements (Scotland) Act 2004 allows you to make decisions about your property.
  1. The simplest way to change your factor is to call a meeting of homeowners, or perhaps discuss via an email group.
  2. If you decide that you wish to change factor, put together a simple letter along the following lines:
    'We, the owners of the property known as X, met on Y date and resolved to terminate your appointment as a property factor in terms of our title deeds. This decision is effective forthwith. (signed)'.
    For the avoidance of doubt, it would be very useful to list all of the individual addresses within the building or development. We can supply you with a letter template, and we can even attend your residents meeting to help you understand the legislation and how it protects homeowners in Scotland.
  3. Make sure that at least half of owners sign it; make a copy and send the original to your factor by recorded delivery post.
  4. They are legally obliged to send you a final statement of account for your review.

Remember: either your title deeds or the 2004 Act will give you the legal right to terminate your factor's appointment. The property belongs to you, and the decision on who you pay to manage your property is also yours. Of course, we are on hand to advise.

Top-Rated Property Factors in Glasgow & Edinburgh

Genuine feedback from our customers help us in our goal to be the best factors in Scotland.

Excellent
4.7
Based on 86 reviews
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Had a fantastic experience from start to finish at Homesbook and a big shout out the the amazing staff who were there to help with everything.
A genuine and conscientious factor who genuinely cares about the properties they look after....and also does a lot of work with local communities.......
Sponsors of my club home strip and Craig has been a great backing for the club. Great guy and helps many of communities and his company.
Our tenement was under a certain well known for being hellish factor who shall not be named much like Lord Voldemort (in saying that our building felt like the deathly hallows under our previous factor *cough rhymes with Dames Kibb cough*). Nothing got done by them and when it was? It was not done correctly at all and we were all charged a fortune. Our garden was constantly left in literal jungle like ruin, foundation repairs were not being taken care of, the cleaning service would have been better done by the Mice from Cinderella with their feather brooms and no one could even get them on the phone nor did anyone even ever meet a face to a name at this place. So we fully had enough and we started looking into voting them out and finding a better factor, enter Homesbook and WOW... The difference that has already been made in a month! Not only has the director Craig personally popped over to meet everyone, he listened to our concerns and the second Homesbook got the green light to factor our building? All of these issues from our previous factor have already started being taken care of after months and even years of us waiting on the previous factor to sort them and some have already been done within the first month! Craig and the Homesbook team are a breath of fresh air and I will never stop recommending them to the community when I see others having the same issues we did before Homesbook came along.Not only that, at 5am this morning, our bathroom was taken over by a random small swarm of angry wasps. We contained the issue to the bathroom and got in touch with Homesbook's out of hours number at 6am, also explaining that I'm severely allergic to wasp stings and require EpiPens. Within a literal couple of hours, Homesbook already had a very friendly and highly professional pest control family run business at our door (Called EssentialPest Services who I highly recommend!) and the problem was solved within minutes. Thankfully no nest, just a freak random occurrence. Funny enough the guy they had sent over actually discovered a previous and thankfully now very dead wasps nest that the previous factor wouldn't take care of, despite being told about my allergy, when the nest was active a few years ago. It ended up dying out naturally due to weather conditionsand temperature drops. Although we had to endure keeping our windows closed all summer as a result! Not nice!I can't thank Craig and the team enough for everything they have done so far for this building and especially for jumping to action so fast this morning, especially considering my life was very much at risk.If you're having issues with your current factor, speak to your neighbours, look into Homesbook and contact them! They have literally changed our quality of life in our building and we're all so grateful for them!
Craig & Team do a great job on an extremely difficult development in Springburn where I own 2 let properties , Rubbish , and furniture is dumped on a daily basis , we now get twice monthly uplift , the place would be a total mess if this wasn’t arranged.
Was really good quite quick to. They arrived at about 10 ish the morning fixed whole in my floor and replaced the lino with flooring. And was finished for 3pm. Very friendly and polite. Will return to do the trim but over all really impressed with the outcome.
Brilliant company who also do great work getting involved in the local community and sponsor a number of great clubs in the area
I have just had work carried out in my bathroom. I was flooded and my bathroom needed completely ripped out and refitted. I cannot express how pleased I am with the professionalism of Paul & Ryan from start to finish and how happy I am with the outcome of the work carried out. It is like a dream bathroom, these pics are taken just before it was fully completed but I couldn't wait to review them as I am so pleased with it! Love it!!
First class company who mean what they say.They are committed to regenerating every development they take on and rise to the challenge 100%.Great bunch of people who treat you as friends.A pleasure to deal with.
Homesbook Factoring operates like a well oiled machine. They maintain resources that work together to address business problems and interact with customers. I've found their services to be quite helpful and at a reasonable operating price. I would strongly recommend that property owners utilize HBF for property management.
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Switch Your Factor to Homesbook

Thanks to Scottish legislation, switching property factors is easy. We help with everything needed and can take you through each step. Start the conversation today and we'll be in touch to show how we can improve your property and environment with expert services and full transparency.